Selin Urena

Selin Urena is an experienced professional with a robust background in customer service and management. Currently serving as an Order Coordinator and Customer Support Specialist at FirstLight Fiber since May 2022, responsibilities encompass providing comprehensive customer service across various business units, particularly in carrier services. Previously, Selin held roles at SEPHORA as a Beauty Advisor, delivering personalized customer experiences, and at The TJX Companies, Inc. as a Retail Specialist, focusing on customer problem-solving. Earlier experience includes management positions at URUNDUL GROUP COMPANIES and Palmali Group Of Companies, where Selin oversaw office operations and coordinated travel logistics. Selin began a career in hospitality at TAV Airports, progressing from a Reservation Clerk to Assistant Front Office Manager. Educational credentials include a Bachelor of Science in Tourism and Hotel Management from Anadolu University and additional language training from FLS Language Center Boston Common.