FirstLight designs, builds & maintains fiber-based communications networks for clients and provides proactive support. Find out more about our services now!

Information Technology

FirstLight

FirstLight's headquarters in Albany, NY, United States

The Technical and Network Operations team at FirstLight is responsible for overseeing the design, implementation, and maintenance of fiber-based communication networks. This team ensures optimal network performance and security, manages data center operations, and provides advanced support for voice and cloud services.

Technical and Network Operations

The Sales Team at FirstLight is responsible for driving revenue growth by acquiring and managing client relationships, focusing on diverse markets including enterprise, carrier, and wholesale services. They engage in strategic planning, offer tailored communication solutions, support client needs, and collaborate to effectively market FirstLight's fiber-based communication networks. The team comprises specialists across sales engineering, channel management, and product marketing to ensure comprehensive client support and service delivery.

Sales Team

The Engineering team at FirstLight is responsible for designing, implementing, and maintaining the company's fiber-based communication networks. They ensure the reliable operation of core network infrastructure, manage fiber construction projects, oversee network monitoring, and provide technical support to proactively resolve issues. This team leverages their expertise to ensure optimal performance and high availability of network services for FirstLight’s clients.

Engineering

The Leadership Team at FirstLight comprises senior executives responsible for guiding the strategic direction and operational excellence of the company. This team collaborates to ensure the successful design, construction, and maintenance of fiber-based communications networks, while also overseeing critical functions such as legal compliance, financial management, service delivery, and marketing initiatives to support client satisfaction and business growth.

Leadership Team

The Finance and Legal Team at FirstLight is responsible for managing the company's financial health and ensuring legal and regulatory compliance. This team oversees financial planning, budgeting, and analysis, directs procurement strategies, and handles all legal matters related to the fiber-based communications networks. They play a crucial role in strategic decision-making and risk management to support the company's growth and operational integrity.

Finance and Legal Team

The Chief Officers at FirstLight lead strategic initiatives and oversee their respective domains to ensure the seamless design, construction, maintenance, and support of fiber-based communications networks. They collaborate to drive innovation, legal compliance, network reliability, service excellence, business development, and effective marketing to propel FirstLight's growth and client satisfaction.

Chief Officers

The Operations Team at FirstLight oversees the development, implementation, and maintenance of our fiber-based communications networks. This team ensures smooth network operations, manages technical support through our Network Operations Center and Customer Repair Center, and provides proactive solutions to maintain high service standards for our clients.

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Sales Team

Engineering

Leadership Team