Stephen L. is an experienced professional currently serving as an Account Executive at FirstMile since June 2021, where responsibilities include managing customer onboarding and providing access to shipping networks. Previous roles include Technician II at Spectrum, focusing on data analysis and technical issue resolution, and Software Administrator at Concentric LLC, where system analysis and report administration were key functions. Stephen also held positions as a Service Coordinator and an Instructor at Sylvan Learning Center, enhancing customer service and educational practices. Educational qualifications include an Associate of Arts in Psychology and Information Systems from Butte College, a Bachelor of Arts in Sociology from California State University, Chico, and a Master of Education in Educational/Instructional Technology from Vanguard University of Southern California.
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