Shiv Ramanna

Shiv Ramanna is a seasoned professional in product management with extensive experience in machine learning and artificial intelligence. Currently a Senior Director of Product Management for AgentForce at Salesforce, Shiv also serves as a Fast Track Mentor at First Round Capital and an AI Startup Mentor at Techstars. Previous roles include Director of Product Management for Generative AI and Group Product Manager for Conversational AI at ServiceNow, along with a Senior Product Manager position focusing on machine learning at InsideSales.com. Shiv's expertise spans across predictive analytics and sales effectiveness, with early career experiences at SmartZip Analytics, DxContinuum, Brandwatch, Novartis, and Amazon.com. Shiv holds an MBA from London Business School and advanced degrees in Computer Science and Engineering from the University at Buffalo and Bangalore University.