Bryan Donovan

Bryan Donovan is an experienced Technical Support Engineer currently employed at Firstup since July 2022. Prior to this role, Bryan contributed to the growth of the support team at Truly.co from December 2018 to July 2022, where responsibilities included creating knowledge bases and collaborating with product and engineering teams. Bryan has held various IT management positions at SparkCognition and Signpost, overseeing networking teams and utilizing ticketing systems such as JIRA, Zendesk, and Salesforce. With a background in IT leadership at moovel Group and Opal, and earlier experience in supporting email systems and diagnosing hardware/software issues, Bryan possesses a solid foundation in technical support and team management. Bryan completed a High School Diploma at Pinkerton Academy in 2007.