Ciara Foster has worked in the Customer Service Industry for 15 years, primarily focusing on operational roles. Previously, they held positions ranging from Alarm Handler at G4S to Director of Operations and Project Management at ShopKeep. Ciara currently serves as the Senior Manager of Digital & Commercial Customer Success at Firstup, where they lead a team of Customer Success Managers, guiding Fortune 500 companies in employee engagement strategies. With a commitment to world-class customer service, Ciara prides themself on building effective teams and fostering individual development.