Kenny Fulton is a seasoned professional in customer support and technical operations with extensive experience spanning over 15 years. Currently serving as Senior Support Manager at Firstup since December 2017, Kenny has successfully expanded the company's global support operations and established specialized teams, significantly enhancing customer service. Prior experience includes leading initiatives at Cashfac Technologies as Service Desk Manager, promoting operational efficiencies and compliance, and providing high-quality support at Aridhia Informatics Ltd as Senior Support Analyst. Kenny's IT career began as a Technical Support Engineer at Netmail and included founding a successful IT consultancy. Kenny holds a BSc in Information Technology from Heriot-Watt University, complementing a robust technical background with skills in customer satisfaction and team leadership.
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