Rachel King has extensive experience in technical writing, currently serving as Manager of Technical Writing at Firstup since July 2021, where responsibilities have included roles as Team Lead and UX Technical Writer. Prior to this, Rachel held various positions at AppRiver from September 2007 to July 2021, including Technical Writer and Live Chat Support Team Lead. Rachel earned a Bachelor of Science degree in Information Technology with a focus on Digital Enterprise from the University of West Florida between 2003 and 2007.
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