Steven Horrocks is an experienced professional in customer success management and content strategy, currently serving as a Customer Success Manager at Firstup since August 2025. Prior to this role, Steven held the position of Senior Content Management Strategist at Atrium Health, focusing on supporting internal and external communicators through product management, data analysis, and digital tool assessment. Steven's career includes a range of roles such as Market Analyst at Thatcher Company, Business Solutions Manager and Sr. Communications Manager at Walmart, and SVP Product Management & Marketing at DNP Photo Imaging America. Steven's extensive background in product management, marketing, and communications is complemented by a BS in Business / Information Systems from the University of Phoenix.
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