FirstVet is a digital veterinary clinic offering video meetings with veterinarians, directly in your smartphone, tablet or computer.

Veterinary & Pet

FirstVet

David Prien

Eleanor Sugrue

Rob Mitchell

The Operations and Support team at FirstVet plays a crucial role in ensuring seamless service delivery and customer satisfaction across various markets. This team manages partnerships, HR functions, and procurement, while also providing essential veterinary support and customer service. They focus on optimizing operations, analyzing data for continuous improvement, and facilitating effective communication between veterinarians and pet owners to enhance the overall digital veterinary experience.

Operations and Support

The Veterinary Services team at FirstVet is responsible for delivering high-quality virtual care to pet owners through video consultations. Led by experienced veterinarians from Denmark and Norway, the team ensures that all veterinary practices align with the latest standards and provide comprehensive support to both pet owners and veterinary staff. They also oversee operational efficiency and project management to enhance the overall service experience.

Veterinary Services

The Engineering and Development team at FirstVet is responsible for designing and building the robust digital platform that enables seamless video consultations between pet owners and veterinarians. This team focuses on both backend and frontend development, ensuring a user-friendly experience across devices, while also maintaining system reliability and performance through effective DevOps practices. They work collaboratively to innovate and enhance the technological capabilities of FirstVet's services.

Engineering and Development

The Product and Marketing team at FirstVet is responsible for developing and optimizing the digital platform and user experience for veterinary consultations, ensuring seamless access to services. They collaborate on product design, manage product development, and create targeted marketing strategies to drive growth and engagement across various markets, while analyzing data to inform decisions and enhance customer satisfaction.

Product and Marketing

The Leadership Team at FirstVet drives the strategic vision and operational excellence of the digital veterinary clinic. Comprising key executives from product design, technology, marketing, and customer experience, this team collaborates to enhance the platform, expand service offerings, and ensure a seamless experience for pet owners accessing veterinary care through video meetings.

Leadership Team

This department focuses on the creation and design of products to meet customer needs and market demands.

FirstVet

Org chart

Teams

Operations and Support

Veterinary Services

Engineering and Development

Product and Marketing

Leadership Team

Product Development

Offices

FirstVet

Org chart

Teams

Operations and Support

Veterinary Services

Engineering and Development

Product and Marketing

Leadership Team

Product Development

Offices

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