Amitkumar Patil is a seasoned professional in digital transformation and customer engagement, currently serving as the Director of Digital Transformation at FIS. Earlier, they held various leadership positions including Vice President of Global Contact Centres and Assistant Vice President - Voice Manager at Deutsche Bank, where they successfully managed voice operations and drove significant cost savings. Amitkumar started their career at Avaya, where they held multiple engineering roles, contributing to advanced voice networking solutions globally. Their educational background includes a Bachelor of Engineering in Computer Science from Shivaji University, Kolhapur.
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