Catherine Teh is a Service Portfolio Management Lead and Configuration Management specialist with over 15 years of experience in the IT industry. Currently focused on establishing Configuration Management processes at Van Oord, Catherine works on redefining the CSDM data model and optimizing the CMDB for accuracy and availability. In previous roles at FIS, Shell, and Hewlett-Packard, Catherine contributed to application landscape mapping and change management while ensuring data governance and integrity. Catherine holds a Bachelor's Degree (Hons) in Business Information System from Universiti Tunku Abdul Rahman and certifications in ITIL Foundation v3 and as a ServiceNow Certified System Administrator.
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