Cathy Jo Jansen is a seasoned professional with extensive experience in operations management within the government services sector. They served as the Sr. Manager of EBT Government Operations Support at FIS from 2021 to 2022, where they facilitated the daily operations of various teams related to EBT processing. Prior to that, Cathy held the position of Director of Contact Center Operations at FIS from 2010 to 2013. They earned a degree in Office Administration from the University of Wisconsin-Whitewater between 1979 and 1983.
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