Darren Wall is an experienced technical support professional with a robust career spanning over three decades in the IT and engineering sectors. Currently serving as Tier 2 Technical Support at FIS since June 2011, Darren provides technical assistance in a complex environment involving various operating systems and legacy technology. Previously, as a Senior Engineer at Computacenter Plc, Darren completed short-term contracts predominantly in the financial sector for notable organizations like Nomura and Lloyds TSB. During a notable tenure at GSK from 1998 to 2009, Darren engineered and supported email and collaboration tools while adhering to stringent documentation and maintenance protocols. Earlier experiences include roles at Virgin Interactive Entertainment, where responsibilities included technical and customer support within a gaming context, and as Customer Support Manager at Silica Distribution Limited, overseeing technical support for software and hardware issues. Education was completed at Westwood Secondary School in Welling, Kent.
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