Denise Rizzo

Denise Rizzo is a Senior Service Delivery Manager at FIS, where they deliver IT service excellence to financial services teams. Previously, they served as an Operations Manager at Deutsche Bank, managing technicians across multiple locations in the U.S. and overseeing comprehensive IT operations. Denise also held the position of Operations Manager at HCL Technologies, where they managed vendor technicians and ensured compliance with service-level agreements. Earlier in their career, they worked as a Project Manager at CompuCom, rolling out virtual sessions to vendors and handling procedural documentation for large-scale implementations.