Erika Philipp

Erika Philipp is a Sr. Client Relationship Manager at FIS Fidelity National Information Services, specializing in customer relations with 25 years of experience in customer service, including 18 years as a Senior Account Manager. They have extensive knowledge of Connex and Base24 EFT transaction processing software and have held roles at companies such as eFunds and First Data Resources, where they managed customer relationships for global financial institutions. Erika has demonstrated strong project and incident management skills, thriving in environments focused on quality and growth. They earned a bachelor's degree from the University of Wisconsin-Milwaukee between 1992 and 1996.