Henk Berghs is a seasoned professional with extensive experience in client services and technology management within the financial sector. Currently serving as a Senior Client Services Manager at FIS since May 2016, Henk leads the competence center for B2B Customer Service Management in the EMEA region, overseeing incident and relationship management for major tier 1 banks. Previous roles include Customer Service Manager, where responsibilities featured managing services for payment engine customers including Commerzbank and Credit Suisse, and R&D Development Manager, focusing on payment solutions and analytics. Prior experience includes positions at Clear2Pay Amsterdam, De Post / La Poste, Diampro, KPN Enterprise Solutions, Vercomnet, and Ambitium, demonstrating a strong background in consultancy and IT. Henk's educational qualifications include degrees from Maastricht University and Leeuwenborgh Opleidingen.
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