Jennifer Guevarra is an Operations Manager at FIS Global Solutions with 19 years of experience in the BPO industry. They have developed extensive expertise across inbound, outbound, and chat lines of business, handling programs in the automotive, telecommunications, and financial sectors. Their career has included roles from Customer Service Representative to Quality Analyst, and Operations Manager, demonstrating a commitment to operational excellence and digital transformation. Passionate about continuous learning, Jennifer seeks opportunities to innovate and lead in the customer service landscape.
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