Jess Fried

Jess Fried is a seasoned professional with a strong background in product management and customer success, currently serving as the Director of Program Management at ON Platform. Previously, Jess held significant roles at Klarna and Hero Technologies, where they launched innovative products and led successful marketing initiatives, achieving notable sales milestones. With a Bachelor of Science degree in Retailing and Consumer Sciences from the University of Arizona, Jess has consistently demonstrated a passion for bridging the gap between product development and customer needs throughout their extensive career across various industries.