John Divers

John Divers is an IT Service Management and Project Management professional with extensive experience in delivering change within large and agile IT organizations. They have worked in various roles including ITSM Project Manager at DXC Technology and Service Design and Transition Manager at FIS, focusing on service management, operations, and service transition across multiple complex projects. John holds dual Bachelor’s degrees in Business Information Systems and Business Administration from St. Francis Xavier University. Their specialties include ITIL V3 and V4, service desk management, and continuous service improvement.