Karan Vaid is a Senior Executive at FIS with over three years of experience in customer service, specializing in resolving customer queries through chat and email. They have effectively handled frustrated customers by providing alternative solutions and have served as a temporary team lead, managing a group of 15 individuals for six months. Karan has consistently achieved daily targets and monthly key result areas (KRAs). They are currently pursuing a Master of Business Administration (M.B.A.) in finance and marketing at KIIT College of Engineering.
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