Ken Komara is a Business Process Solutions Consultant Senior at FIS, with over fifteen years of experience as a business analyst, designer, technical writer, and instructional designer. They have worked extensively in IT organizations, focusing on capturing requirements, design solutions, and enhancing operational efficiency through Agile principles. Ken holds an M.S. Ed. in Instructional Design & Performance Technology and a B.S. in Business Administration - Marketing from Southern Illinois University, Carbondale. Previously, Ken has contributed to organizations such as Allstate and Arthur Andersen & Co., where they devised training solutions and managed IT service catalog implementations.
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