Khaled Ltaief is a Technical Lead at FIS, specializing in IT operations and service delivery. With a Master's degree in Information Technology from the National Engineering School of Carthage, Khaled has extensive experience managing production and disaster recovery servers and overseeing IT projects. Previously, as a Systems Operations Analyst Senior, Khaled governed incident and problem tickets and implemented automation to enhance operational efficiency. Throughout their career, Khaled has been dedicated to delivering high-quality IT solutions while mentoring team members to improve productivity.
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