Larry Jermain

Larry Jermain is a self-motivated and highly organized professional with extensive experience in customer success and client support. From 1998 to 2016, they worked at Finastra as a Senior Manager in Client Support, overseeing daily activities for multiple product groups and leading a team to exceed service level objectives. In their role as a Customer Success Manager, they managed complex client relationships and ensured the renewal of products and services for a client base valued at over $13 million in annual recurring revenue. Currently, Larry serves as a Senior Client Services Manager at FIS, where they manage client engagement and service delivery.