Lorraine Edwards

Lorraine Edwards is an IT professional with over 25 years of experience in services and support, currently serving as the Director of Managed Services (IntelliMatch) at FIS. Their extensive background includes managing global teams for multiple clients, where they focus on service delivery management and technical implementation. Lorraine has over a decade of experience with FIS, previously known as SunGard, and has played a pivotal role in building the Application Managed Service for the IntelliMatch product. They also have experience with major firms like Credit Suisse First Boston and ABN AMRO, where they worked as a support analyst and senior support analyst, respectively.