Melissa Arnold is an innovative and results-oriented Change Professional with over a decade of experience in program and project management within the banking industry. Previously, they served as a Senior Project Manager at Lloyds Banking Group, where they delivered strategic marketing solutions and led complex IT transformation initiatives, achieving significant improvements in efficiency and customer satisfaction. Currently, Melissa is a Senior Project Development Manager at FIS and has earned a Bachelor of Commerce from Griffith University, along with a certification in Agile Project Management. They excel at building strong stakeholder relationships and optimizing processes to ensure the successful delivery of projects.
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