Mike Gagne is an Implementation Conversion Manager with over 20 years of experience in the fintech industry based in Orlando, FL. They have transitioned from technical roles in call centers to key leadership positions focused on process optimization and client experience. Mike has successfully mentored global development teams, championed Agile methodologies, and overseen numerous implementation initiatives that enhanced client satisfaction and operational efficiency. Their educational background includes a Bachelor of Science in Computer Information Systems from Rhode Island College.
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