Patricia Howe currently serves as the Senior Vice President of Customer Experience at FIS, where responsibilities include managing client retention and developing strategic plans to enhance customer experience for D1C clients. Prior experience includes roles as Senior Vice President for Customer Experience and Production Support at Dragonfly Financial Technologies, where Patricia led the Customer Success program and supported a transition to AWS. Previously, Patricia held various leadership positions at ACI Worldwide, focusing on professional services and customer implementations, and contributed to S1 Corporation in roles centered around project management and quality assurance. Patricia's educational background includes a BS in Computer Science from The University of Georgia and an MBA in Information Systems from Georgia State University.
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