Paul Ruppel is an experienced professional specializing in Analytical Customer Success, Monitoring & Observability, and Agile Project Management, with over 25 years of expertise in managing complex project portfolios and aligning technology with business objectives. Currently serving as an Information Technology Architect Specialist at FIS, Paul has previously held pivotal roles at companies such as Wells Fargo, where they led the implementation of an AIOps solution, and Wachovia Bank, where they excelled as a Business Systems Consultant. Paul has a solid educational background, including an Associate's degree in Computer Science from PennWest Clarion and further studies at Clarion University and ITT Technical Institute. Passionate about delivering value, they leverage data analytics to drive innovation and build strong customer relationships across a variety of organizations.
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