Richard Collins, MBA, possesses extensive experience in customer success and account management, having held senior roles at FIS as a Senior Project Management Analyst and at ViB as a Senior Enterprise Customer Success Manager. Previous positions include Senior Enterprise Account Manager for Customer Success at SalesIntel.io and Senior Enterprise Account Manager for Named Accounts at Botify. Richard also served as an Enterprise Account Manager focused on ServiceNOW Alliances for the Southwest and Western Canada regions at Nuvolo. Academic credentials include a Bachelor of Science in Marketing from Salisbury University - Perdue School of Business and an MBA from the University of Maryland Global Campus.
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