Rihem M'rad

Rihem M'rad is a Technical Account Manager at FIS, where they have been working since 2018, managing client relations and incident management for major financial clients. They also serve as a Technical Lead at FIS and have held a similar role at SunGard Financial Systems since 2014, focusing on the delivery of technical solutions and project management for high-profile financial software platforms. Additionally, Rihem completed internships at Focus & Focus International and Orange, contributing to the design of GSM gateway emulators and KPI validation, respectively. They hold a degree in telecommunications engineering from Ecole nationale d'ingénieurs de Tunis, obtained in 2014.