Ritesh Kumar is a Project Manager at FIS, bringing over 25 years of experience in customer care, relationship management, and people leadership across global markets. In previous roles at SunGard Global Services and WNS, Ritesh managed critical customer incidents and led disaster recovery planning, consistently enhancing customer satisfaction. Ritesh excelled as an Account Manager at FIS, where they acted as a trusted advisor, aligning solutions with client goals while resolving escalations efficiently. Known for leading high-performing teams of up to 25 professionals, Ritesh emphasizes collaboration and continuous improvement, earning multiple accolades throughout their career.
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