Sascha Stroh is the Senior Service Delivery Director at FIS, where they oversee service management and operations. Previously, Sascha held various positions in the company, including Head of Application Support and Service Delivery Manager, responsible for software deployment and service delivery for a German direct bank. Sascha's earlier experience includes serving as Operations Manager at KORDOBA GmbH, where they implemented ITIL processes and maintained a companywide service management tool. They began their professional journey with a Bachelor's degree in Wirtschafts-Informatik from Duale Hochschule Baden-Württemberg Mannheim, completed in 2005, after which they worked in various IT and business departments during their time at Siemens.
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