Steven Cavell is a Senior Service Delivery Manager with over 20 years of experience in service delivery, management, operational support, and project management. They have held various positions, including Service Delivery Manager at Capita IT Enterprise Services and End User Computing Manager at KCOM Group Plc. Steven has a strong background in the ITIL framework, leveraging it to foster continual service improvement within their teams. Currently, they serve as a Senior Service Delivery Manager at FIS, demonstrating a commitment to excellence in IT service delivery.
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