Thomas John possesses extensive experience in managed service operations, currently serving as Associate Director at FIS since July 2018, after holding the role of Senior Manager at the same company. Prior to this, Thomas worked at Veritas Technologies LLC as Manager of Managed Services, where a focus was placed on optimizing service delivery processes and enhancing team performance. Thomas has also held positions at Symantec Software India Pvt Ltd and SecurView Systems Pvt Ltd, gaining expertise in Active Directory, Exchange servers, and VMware support. Early career experience includes a role as Systems Administrator at KPIT Cummins Infosystems Limited. Thomas holds a Master in Business Administration with a specialization in IT & Systems from ICFAI University and a Bachelor of Computer Science from Dr. D. Y. Patil Vidyapeeth.
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