Vikas Nagle, CSPO, is a Senior Lead Analyst - Product at FIS Global, where they lead the design and implementation of ServiceNow workflows for key processes. They previously served as a Senior Software Testing Engineer at Netlink Software Group America Inc from 2007 to 2014, where they managed team tasks, initiated QA automation, and facilitated training. Vikas also held various roles in business analysis, focusing on requirements gathering, system testing, and client interaction. Vikas earned a B.E. in Chemical Engineering from the National Institute of Technology Raipur in 2003.
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