Virag Jain is an Associate Director in Systems, specializing as an SRE Practitioner and AWS Certified Solutions Architect with over 20 years of experience in IT Service Management. Previously, Virag worked in various roles including Senior Manager at FIS and Engagement Manager at IPsoft, where they led project lifecycles and optimized service delivery. Virag's expertise extends to ITIL framework and cloud technologies, particularly Amazon Web Services. They earned a Bachelor of Engineering degree in Electronics and Electrical from Karnatak University.
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