Will Hicks

Will Hicks is a seasoned professional with extensive experience in the financial technology sector, currently serving as the Head of Global Retirement Products and Services at FIS since January 2014. In this role, Will drives innovation and client-centric solutions, overseeing product development and market expansion initiatives. Previous positions at FIS include Vice President of Enterprise Transformation, where Will led a significant multi-year transformation initiative, and Head of Strategic Client Relationships, focusing on client engagement and satisfaction. Prior experience includes roles at SunGard in client software services and as a Web Business Analyst at Washington Mutual Finance Co, complemented by military service as Staff Sergeant in the US Army, which cultivated leadership and problem-solving skills. Will holds education credentials from Central Texas College and the University of Washington.