Andrew Shepherd is an experienced IT professional currently serving as an IT Ops Technician II at Fiserv since October 2016. Prior to this role, Andrew worked as an RMC Controller at UPC Ireland from August 2013 to October 2014 and as an RMC Engineer (Intern) at UPC Broadband - Liberty Global for a brief period in 2013, where responsibilities included remote monitoring and troubleshooting on UPC's Fibre Network. Andrew's early career included roles as a Telesales Specialist at Imagine Communications Group and Irish Broadband, focusing on B2B sales from July 2007 to July 2010. Educational qualifications include a Bachelor of Science (BSc) Hons in Computer Science from Trinity College Dublin (2007-2011) and a CCNA degree in Server & Security, System, Networking, and LAN/WAN Management from the College of Further Education Dundrum (2015-2016).
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