Arpit Mathur is an accomplished IT Manager with a strong background in IVR and Call Center Technologies, currently managing a team at Fiserv focused on developing innovative AI-driven IVR solutions. Previously, they held various positions at Accenture, including Team Lead and Senior Quality Assurance Engineer, where they showcased their analytical skills and proactive approach. Arpit has over four years of experience in leading teams across different geographies, with expertise in AI, UI, API, IVR, and ETL testing. They earned a Bachelor's degree in Information Technology from Dr. A.P.J. Abdul Kalam Technical University.
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