Asha M is an experienced Tech Lead in Service Management at Fiserv and holds an ITIL V4 certification. With a solid background in the information technology and services industry, Asha previously worked at Accenture as a Service Management Analyst and has also been a Software Engineer at BYJU'S. Asha's expertise includes major incident management, change management, and problem management, supported by strong skills in Microsoft Office applications. Asha earned a Bachelor of Engineering in Computer Science and Engineering from Visvesvaraya Technological University.
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