Cedrick Mack is a seasoned IT professional with extensive experience in technical support, implementation, and audio engineering. Currently serving as a Senior Commercial Banking Technical Support Analyst at Fiserv since November 2017, Cedrick leads teams to provide expert technical support for secure banking applications. Prior roles include IT Implementation Analyst and Technical Support Engineer at Fiserv, IT Product & Technical Support Contractor at The Home Depot, Tier 2 IT Support Analyst at Comcast, and Pro Audio Sales Representative at The Guitar Center Company. Cedrick's entrepreneurial spirit is reflected in the leadership role as CEO of MusicTechWorks, offering consultancy and training in IT networking and audio engineering. Educational credentials include a Bachelor of Science in Information Technology & Business from DeVry University and an Associate of Arts in Accounting and Business/Management from East Mississippi Community College.
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