Fernando Batista is currently a Service Delivery Manager at Fiserv, with a strong background in Information Technology. They have developed expertise in cloud and physical infrastructure, various operating systems, and network management tools. In previous roles, Fernando coordinated support teams and managed projects to optimize support processes, demonstrating proficiency in addressing client needs and providing technical assistance. They possess extensive experience in handling complex server environments and are skilled in utilizing various ticketing systems for efficient team management.
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