John Graynor

John Graynor is a seasoned Information Technology Leader currently serving as the Sr. Director of FIG ITSM Services at Fiserv, where they manage technical production control and fraud application operations. With a Bachelor’s degree in Computer Science from Muhlenberg College and an MBA in Finance from DeSales University, John has a proven track record of successful project management and efficient resource planning, demonstrated by their implementation of ITIL frameworks and tiered support teams across various countries. They previously held senior positions at ADP and Tiffany & Company, overseeing significant advancements in user technology, database services, and operational excellence. John is committed to fostering team unity and achieving cost-effective solutions that exceed business requirements.