Jon Simpson

Jon Simpson is a Production Assurance Director at Fiserv with over 20 years of experience in the Electronic Payments industry. They have a proven career in designing, developing, and delivering ITIL-based Service Management strategies across global organizations. Previously, Jon held various roles including Production Support Manager and Production Assurance Manager at First Data Corporation. They have demonstrated expertise in incident management, risk management, and the management of high-performance teams, showcasing their strong leadership and stakeholder engagement skills.