Joyce Wolters is a Senior Consultant at Fiserv, with extensive experience in leading consulting teams to enhance training, efficiency, value, and compliance. Since joining Fiserv in May 2012, Joyce has assessed inefficiencies, identified gaps and risks, presented actionable findings, and implemented targeted solutions. Previously, as a Training Specialist, Joyce served as a Subject Matter Expert in banking account opening software, created extensive training materials, and delivered training across various formats. Joyce also worked as an Implementation Analyst, managing software deployment projects for bank clients and ensuring effective training for users. Prior experience includes serving as an Escalation Specialist at Wells Fargo, where Joyce researched and resolved issues for high-level bankers and their clients. Joyce holds a Bachelor of Science in Education with a focus on Secondary Education and Teaching from the University of South Dakota.
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