Ken Groninger is a Senior Product Manager specializing in Payments at Fiserv, where they manage product documentation for integrated payment and merchant solutions. With over 10 years in the IT and Fintech sectors, Ken has served as a Lead Technical Writer at Unisys, focusing on developing and maintaining technical documentation and mentoring writers. Previously, Ken worked as a Writer/Editor for Spirit Community Newspapers and shared their knowledge as an Adjunct Professor of Communications at Drexel University. Ken holds a BA in Journalism from Temple University and an MS in Technical Writing and Communications from Drexel University.
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