Michael Glisan is a Service Asset & Configuration Management (SACM) Architect with extensive experience in IT analysis and systems engineering. They began their career at Caterpillar Inc., where they served as an IT Analyst, contributing to various enterprise projects and managing complex technical issues. Subsequently, at Fiserv, they advanced to roles such as Sr. Systems Engineer and Senior Infrastructure Architect, focusing on ADDM architecture and ITSM process design. Glisan holds a Bachelor's degree in Computer Information Systems from California University of Pennsylvania.
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