Michael Johns

Michael Johns is currently an Associate Director at Humana, where they lead multiple teams, including an Application Operations Center and an Observability Development team. Previously, they held the position of Director at Fiserv, where they matured support functions and drove programs to enhance IT system performance. Their experience also includes significant roles at JPMorgan Chase & Co. and other major telecommunications companies, where they were responsible for managing application support and technology operations. They hold an AAS degree in Electronic Engineering Technology from ATES Technical Institute.