Nelson Crochi, MBA, PMP, ITIL OSA, is a seasoned IT manager with over 20 years of experience in infrastructure, operations management, and project management. They have held roles at prominent companies, including General Motors, Telefónica, and Hewlett Packard Enterprise, where they specialized in incident coordination and management. Currently, they serve as the IT Manager at Fiserv, overseeing infrastructure support teams in Brazil. Nelson holds an MBA in Information Technology Management from FGV - Fundação Getulio Vargas and an Electronic Engineering degree from FEI.
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